Return and Refund Policy

Return and Refund Policy for www.vilasaindia.com

We aim for customer satisfaction at VILASAINDIA. If you're not happy with your purchase, please review our return and refund guidelines:

1. Eligibility for Return: Products can be returned within 7 days of delivery if they are unused, unopened, and in their original packaging.

2. Return Process: Contact us at vilasa.pamperingsmiles@gmail.com with your order details. Once approved, we’ll provide instructions for returning the item.

3. Non-Returnable Items: Some items like personal care products may not be eligible for returns due to hygiene reasons. Please check product descriptions for details.

4. Refunds: Once your return is received and inspected, a refund will be processed within 7 business days. Refunds will be credited to your original payment method.

5. Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is damaged or incorrect.

For any issues, please contact our support team.